Approved Installers
What is the AIS?
The Approved Installer Scheme (AIS) connects you with experienced, vetted professionals who specialise in installing Dunhams’ robust and easy-to-install washroom systems. It’s our way of making your project simpler, smoother, and more reliable.
Finding reliable, skilled labour — especially experienced carpenters — is one of the biggest challenges our customers face. The AIS solves this by connecting you with trusted installers who know our products inside out, are trained to our standards, and are ready to deliver high-quality results without the hassle of sourcing your own labour.
Whether it’s your first time working with Dunhams or your fiftieth, the Approved Installer Scheme helps ensure your installation is done right – first time.
Why Choose our Approved Installers Scheme?
- Snag-Free Installations: All installers are approved by Dunhams and trained to deliver high-quality, reliable installations that meet our strict product standards
- Time-Saving & Hassle-Free: Our installers are experienced, efficient, and need minimal supervision – giving you peace of mind and helping your project run on time.
- Onsite Support from Dunhams: We provide technical support directly to the installer to help resolve any site issues quickly, reducing the need for you to get involved.
- Transparent and Flexible: You’ll receive separate quotes for materials and labour, both issued by Dunhams for clarity and ease. The materials order is placed with Dunhams, and the labour order is placed directly with the approved installer. This approach gives you full visibility while keeping contracts simple and separate.
- Consistency Across Projects: All approved installers follow Dunhams’ best-practice methods – ensuring consistent results, regardless of location or installer.
- Reliable, Vetted Professionals: We only recommend installers we trust. Every AIS member is selected based on their workmanship, reliability, and attitude on site.
- Streamlined Communication: From initial introductions to quality sign-off, the AIS process is built to keep everyone informed and aligned – with minimal paperwork and no confusion.
Maintaining Quality Standards
We don’t just recommend installers – we monitor them. Every installer in the AIS is subject to our Installer Quality Management Feedback Process, which captures site performance, client feedback, and post-install inspections.
This helps us maintain the highest standards of workmanship and professionalism. If issues arise, they’re addressed quickly and constructively, ensuring you always get the quality you expect from Dunhams.
How Can We Help?
Our team is here to help you every step of the way, from initial consultation and planning through to design and production.